Return Policy

  • Reasons/Conditions Reasons/
    Conditions
    Who Bear Shipping Fee Acceptable Policy Requirement
  • Dislike/unsuitable/change style/change color/cannot sell out etc. Dislike/
    unsuitable/
    change style/
    change color/
    cannot sell
    out etc.
    Buyer Exchange/return within 1 month;
    return 70% after 1 month to 3 months;
    return 50% after 3 months;
    Unused, can still sell
  • Quality problem
    (unused stock goods)
    Seller Exchange/return within 1 month;
    return 70% after 1 month to 3 months;
    return 50% after 3 months;
    Unused, can still sell
  • Quality problem
    (unused stock goods)
    Seller Repair for free within 6 month;
    after 6 months,may not repair
    Provide videos and pictures,
    goods send back to check
  • Customed goods not as requirment —— Exchange/return for free Send customer pictures
    when goods arrive warehouse
  • Unused customed goods Buyer Return 70% within 1 month;
    Return 50% within 1-3 months;
    cannot return/exchange after 3 months.
    Provide videos and pictures,
    goods send back to check
  • Used customed goods Buyer Repair for free within 3 month;
    after 3 months,may not repair
    Provide videos and pictures,
    goods send back to check
  • Repair used hair Buyer Repair for free,very old hair
    can not be repaired
    Provide videos and pictures to check
VIP
TOP
  1. HOME

  2. ALL HAIR

  3. CONTACT

  4. 0CART

  5. ACCOUNT