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Return Policy

  • Reasons/Conditions Reasons/
    Conditions
    Who Bear Shipping Fee Acceptable Policy Requirement
  • Dislike/unsuitable/change style/change color/cannot sell out etc. Dislike/
    unsuitable/
    change style/
    change color/
    cannot sell
    out etc.
    Buyer Exchange/return within 1 month;
    return 70% after 1 month to 3 months;
    return 50% after 3 months;
    Unused, can still sell
  • Quality problem
    (unused stock goods)
    Seller Exchange/return within 1 month;
    return 70% after 1 month to 3 months;
    return 50% after 3 months;
    Unused, can still sell
  • Quality problem
    (unused stock goods)
    Seller Repair for free within 6 month;
    after 6 months,may not repair
    Provide videos and pictures,
    goods send back to check
  • Customed goods not as requirment —— Exchange/return for free Send customer pictures
    when goods arrive warehouse
  • Unused customed goods Buyer Return 70% within 1 month;
    Return 50% within 1-3 months;
    cannot return/exchange after 3 months.
    Provide videos and pictures,
    goods send back to check
  • Used customed goods Buyer Repair for free within 3 month;
    after 3 months,may not repair
    Provide videos and pictures,
    goods send back to check
  • Repair used hair Buyer Repair for free,very old hair
    can not be repaired
    Provide videos and pictures to check
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